OUR POLICIES

Shipping Policy

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Thanks for shopping with us! Remember, a bowl in the hand is worth two in the ditch—so let’s make every roll count! Shipping Policy.

 

Shipping Options:

 

We offer a variety of shipping methods, including standard, expedited, and international shipping, to meet your needs.

 

Processing Time:

Orders are processed within 1-3 business days. Once your order has shipped, you will receive a confirmation email.

 

Shipping Rates:

Shipping costs are calculated at checkout based on your location and chosen shipping method.

FREE SHIPPING is available to Australian addresses (excluding WA) for purchases over $200.

 

Delivery Times:

 

    •    Standard Shipping: 5-7 business days

    •    Expedited Shipping: 2-3 business days

    •    International Shipping: Varies by destination and is provided at online checkout.

 

Tracking Your Order:

Once your order has shipped, you’ll receive a tracking number via email to monitor its journey.

 

Lost or Damaged Packages:

If your package is lost or damaged during transit, don't hesitate to get in touch with us within 14 days of delivery for assistance.

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International Shipping Policy

Shipping Options:

We offer international shipping to select countries. Please check the shipping options at checkout.

 

Processing Time:

Orders are processed within 1-3 business days. Once your order has shipped, you’ll receive a confirmation email.

 

Shipping Rates:

Shipping costs are calculated at checkout based on your location and chosen shipping method.

 

Delivery Times:

International delivery times vary by destination, typically 7-21 business days.

 

Customs and Duties:

Import duties and taxes may apply and are the customer's responsibility. Please check your local regulations for more information.

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Contact Us:

For any questions regarding shipping, feel free to reach out to our customer service team at hello@wicklowbowls.com.au

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Thank you for shopping with us! We can’t wait to roll your lawn bowls gear your way!

Return & Exchange Policy

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We want you to love your bowls gear! If you’re not rolling with joy, here’s how to make it right:

 

Eligibility:

You can return or exchange items within 14 days of delivery. Just ensure they’re unused and in their original packaging—no “bowl-ing” around!

 

Return Process:

    1.     Email Us: Email us at hello@wicklowbowls.com.au for a return authorisation.

    2.    Package Your Item: Securely pack your gear with the original receipt and tags.

    3.    Ship It Back: Send your return to our address.

 

Refunds:

Once we receive your return, we’ll process your refund for the original purchase price of the goods you purchased within 5-7 business days. Just remember, shipping costs are non-refundable—“We’re all about hitting the jack—no spare change here!”

 

Exchanges:

Want to exchange it for a different size or colour? Just let us know in your return request, and we’ll help you arrange it.

 

Defective or Damaged Items:

If your item arrives with a defect, contact us within 14 days for a quick replacement or refund. We’ll make it right faster than you can say, “Jack!”

 

Contact Us:

Do you have questions about returns or exchanges? Reach out at hello@wicklowbowls.com.au

 

Thanks for shopping with us! We’re here to keep your lawn bowls game on point!